ZENGUE / DELIVERY

Delivery times

A little clarity before your parcel sets off.

Preparation Usually 1–5 business days before dispatch, unless the product page or checkout states a different timeframe.

Estimated transit · Business days · Excludes preparation

Popular destinations

South Korea2–5
Japan3–5
United States (standard areas)5–8
Australia6–11

By region

Asia (including the Middle East)2–16
Europe3–12
North America5–15
Oceania6–11
South America8–30
Africa8–20

Reference estimates for eligible destinations, not guaranteed arrival dates. United States remote areas and Puerto Rico: 10–15 business days. Address, parcel weight, customs and holidays may affect routing and timing.

Find your destination

Open a region to see country-specific estimates.

Asia (including the Middle East)2–16 business days
Country / regionBusiness days
Bahrain8–13
Hong Kong SAR China3–7
India10–13
Israel6–10
JapanPrimary service up to 10 kg. Eligible heavier parcels may use an alternative service: 3–5 business days (up to 20 kg).3–5
Jordan10–16
Kazakhstan10–13
Malaysia11–15
Oman9–15
Pakistan10–13
Philippines7–14
Qatar10–15
Saudi Arabia8–15
Singapore5–7
South Korea2–5
Taiwan7–9
Thailand5–11
United Arab Emirates8–15
Vietnam4–13
Europe3–12 business days
Country / regionBusiness days
Austria5–10
Belgium6–10
Bulgaria6–10
Croatia6–10
Cyprus6–8
Czechia5–10
Denmark6–10
Estonia6–10
Finland5–8
FrancePrimary service up to 20 kg. Eligible heavier parcels may use an alternative service: 6–10 business days (up to 30 kg).4–6
Germany4–6
Greece8–10
Hungary6–10
Ireland5–8
Italy5–8
Latvia6–10
LithuaniaPrimary service up to 10 kg. Eligible heavier parcels may use an alternative service: 6–10 business days (up to 30 kg).5–8
LuxembourgPrimary service up to 2 kg. Eligible heavier parcels may use an alternative service: 6–10 business days (up to 30 kg).6–10
Malta6–10
Netherlands6–10
Norway8–10
Poland5–10
Portugal5–8
Romania6–10
Slovakia6–10
Slovenia6–10
Spain5–8
Sweden6–10
Switzerland6–9
Ukraine10–12
United KingdomNon-remote areas only; contact us for remote addresses.3–5
North America5–15 business days
Country / regionBusiness days
CanadaPrimary service up to 20 kg. Eligible heavier parcels may use an alternative service: 7–9 business days (up to 30 kg).5–7
Mexico8–12
Puerto Rico10–15
United States — remote areasRemote-area eligibility is determined by the carrier.10–15
United States — standard areasRemote areas and Puerto Rico: 10–15 business days.5–8
Oceania6–11 business days
Country / regionBusiness days
AustraliaPrimary service: zones 1–3. Zone 4 uses the alternative service; both estimate 6–11 business days. Primary service up to 20 kg. Eligible heavier parcels may use an alternative service: 6–11 business days (up to 22 kg).6–11
New Zealand6–11
South America8–30 business days
Country / regionBusiness days
Argentina15–20
Brazil15–25
Chile8–13
Colombia15–30
Peru13–18
Africa8–20 business days
Country / regionBusiness days
Angola11–13
Ghana15–20
Kenya15–20
Morocco10–15
Nigeria15–20
Rwanda9–13
South Africa8–12
Tanzania15–20

Before your parcel travels

We prioritise our primary service where your destination, postal code and parcel weight are eligible. An alternative service covers additional destinations. The country-specific table shows the primary service estimate where available.

Delivery availability and shipping charges are confirmed at checkout. A country appearing here does not mean every address or product is eligible. If your destination is not listed, contact support@zengue.com before ordering.

These estimates describe our current shipping services. For orders already dispatched with a previous carrier, refer to your shipping confirmation and contact us for an order-specific update.

After dispatch, your shipping confirmation email includes tracking details. Carrier scans may take time to appear; a created label alone does not confirm carrier receipt.

Read our shipping policy for delays, parcel issues and support.