ZENGUE CARE
A few product-specific habits help preserve texture, shape, clarity, and a satisfying play experience for longer.
Watch the care tutorialCARE BY PRODUCT
Use clean, dry hands and press gently. Avoid sharp nails, hard twisting, pulling, or excessive force.
If warmth makes the texture feel unusually soft, keep it sealed in a cool place for a short time and check its product-specific instructions.
Compress the main body slowly. Do not pull thin areas or seams, and avoid storing the piece crushed beneath other items.
Wipe the surface with a soft, dry cloth. Do not soak it unless the product page specifically says it is washable.
Keep each material sealed, dry, and separated. Return unused fillings to their original pouch or a clearly labeled container.
Keep small components away from young children and pets.
DAILY CARE
Avoid direct sun, hot cars, heaters, and other high-temperature areas.
The simplest way to reduce dust, lint, marks, and surface stickiness.
Store pieces and materials in a resealable pouch or closed container.
STRESS BALL REFRESH
The accessories below may be included with selected stress ball orders only. Use them only when supplied, and watch the tutorial first.
01Secure the opening after refilling a compatible stress ball or replacing its outer skin.
02Refresh a compatible piece when its original outer skin becomes damaged or worn.
03For a tiny opening, clean and dry the area before applying a supplied repair dot.
04Protects your fingertips when handling fillings that feel slightly rough or prickly.
BEFORE & AFTER PLAY
Small variations in color, shape, bubbles, and inner details are natural characteristics, not flaws.
Not edible. May contain small parts. Stop using any damaged or leaking item and keep all components away from young children and pets.
CARE FAQ
Heat during shipping or storage can affect texture. Keep the item sealed in a cool place for a short time, then check it again.
Yes. Bubbles can appear during shipping or after play and are common in handmade tactile pieces.
Only selected stress balls support replacement skins. Check the product description and any instructions supplied with your order.
Lifespan varies with product type, frequency of use, pressure, temperature, storage, and handling.
SKIN GUIDE
Thickness and sealing style affect durability, clarity, and how clearly you can feel the texture inside.
01Thicker · Durable · Beginner Friendly
A thicker, more durable option for simple play and first DIY projects. The inner texture may feel softer and less detailed.
02Ultra-thin · Glue-free · Rich Texture
A thin skin that lets you feel more detail from the fillings inside. It may need extra care in hot weather or during long-distance shipping.
03Clear · Clean · Polished Finish
A polished transparent finish with clear texture feedback. Depending on the sealing method, a slight adhesive scent may be noticeable at first.
